Your Privacy, Our Priority

Your Data and How We Use It

We believe in collecting only the data that's absolutely necessary to make Kindly work effectively. When you use Kindly, we collect and process certain information to help you support causes you care about.

Essential Information We Collect

• Shopping Activity: We only track visits to supported stores and completed purchases. We don't collect product details, pricing information, or your complete browsing history.
• Donation Preferences: Your chosen charities and causes
• Account Info: Name and email address
• Impact Metrics: Donation amounts and charitable impact

We use this information to process your donations, track your impact, and provide you with relevant updates about the causes you support. Your shopping data is only used to enable donations - we never track your browsing history outside of supported stores.

Keeping Your Data Secure

Your data's security is our top priority. We use industry-leading encryption (AES-256) to protect your information at every stage - whether it's being transmitted or stored. Our security measures include:

• End-to-end encryption for all data transmission
• Regular security audits and penetration testing
• Strict access controls for sensitive data
• Continuous monitoring for suspicious activity

We regularly review and update our security practices to stay ahead of potential vulnerabilities. Access to sensitive data is restricted to authorized personnel only, and all access is logged and monitored.

How Long We Keep Your Data

We keep your data only for as long as necessary. Here's exactly how long we retain different types of information:

• Account Data: Kept while your account is active, deleted within 30 days of account closure
• Shopping Activity: Stored for 30 days to ensure donation tracking
• Donation Records: Kept for 7 years to comply with tax requirements
• Usage Analytics: Anonymized after 90 days

When you delete your account, we permanently remove your personal data within 30 days, except where we're legally required to retain certain information, such as donation records for tax purposes.

How We Use Cookies

We use cookies thoughtfully and transparently. Importantly, we respect existing affiliate cookies - if a website already has an affiliate cookie, we won't override it without your explicit permission.

Types of Cookies We Use

• Essential Cookies: Required for basic functionality like keeping you logged in
• Preference Cookies: Remember your chosen charities and settings
• Analytics Cookies: Help us improve our service (optional)

You can manage your cookie preferences anytime through your account settings. We'll always respect your choices about cookie usage.

Protecting Your Privacy

Your privacy is our top priority. We use industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. All data is encrypted in transit and at rest, and we regularly review our security practices to ensure they meet the highest standards.

We retain your data only for as long as necessary to provide our service and comply with legal requirements. For most data, this means we keep it only while you have an active account. Some information may be retained longer for legal or audit purposes.

When We Share Your Data

We never sell your personal information. Period. We only share your data when absolutely necessary to provide our service or when required by law. Here's exactly when and why we might share your information:

• With Charities: To process your donations and verify impact
• With Service Providers: To help us operate Kindly (e.g., payment processing)
• For Legal Requirements: When required by law or to protect rights

All our partners are carefully vetted and bound by strict confidentiality agreements. They can only use your data for the specific purposes we've authorized, nothing more.

Your Privacy Rights

You have complete control over your personal data. We make it easy to exercise your privacy rights, whether you're in the EU, California, or anywhere else in the world. You can:

• Access all data we have about you
• Download your data in a portable format
• Correct any inaccurate information
• Delete your account and data
• Opt-out of data processing

To exercise any of these rights, just visit your account settings or contact our privacy team. We'll handle your request promptly - typically within 30 days or less.

International Data Transfers

Kindly operates globally, which means your data may be processed in different countries. We ensure your data is protected to the same high standards no matter where it's processed. For EU users, we comply with GDPR requirements for international transfers using approved safeguards like Standard Contractual Clauses.

Children's Privacy

Kindly is designed for users aged 16 and older. We never knowingly collect data from anyone under 16. If we discover we've inadvertently collected information from a user under 16, we'll promptly delete it. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Privacy Policy Updates

As Kindly grows and evolves, we may need to update this privacy policy. When we do, we'll notify you through the extension and via email for significant changes. We'll always give you time to review changes before they take effect, and we'll never change our core commitment to protecting your privacy.